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Don’t Get Short-Changed on Your Burst Pipe Claim

1/15/2019 (Permalink)

Water Damage Don’t Get Short-Changed on Your Burst Pipe Claim Contact a professional 24/7 emergency clean-up service in Oklahoma City, OK

Don’t Get Short-Changed on Your Burst Pipe Claim

You care enough about your home in Oklahoma City, OK, to protect it with an insurance policy covering water damage, but are you sure you’ll fully recover your losses if bursting pipes unleash buckets of water inside your home? Here are some ways you can help ensure you won’t come up short.

1. Document Everything — Before and After

Before taking steps to fix broken pipe damage, document everything affected. Don’t throw away anything that’s been damaged beyond repair; take pictures of everything first or make a video.

It’s a good idea to also take photos or videos of your house and belongings when you first get your policy or when you make changes to your home. A before-and-after damage demonstration can help substantiate your claim.

2. Know What Your Policy Terms Mean

Be aware of any exclusion and exception terms in your policy. Find out from your agent what all the terms mean; certain types of damage from bursting pipes may not be covered. Water damage from long-term gradual pipe leakage, for example, may be excluded; only sudden or accidental damage may be covered. An adjuster could then conclude that damage reported in a claim could have been prevented if you had not neglected certain maintenance, inspection or repair issues.

3. Be Proactive; Get Inspected and Have Maintenance Work Performed

To help prevent a claim denial based on gradual or long-term leakage, have your plumbing system inspected regularly by licensed professionals. Obtain inspection reports and keep records of all maintenance or repair work performed.

4. React Quickly and Call In a Reliable 24/7 Clean-Up and Claim Inventory Service

Contact a professional 24/7 emergency clean-up service as soon as possible. You’ll want to choose one that provides a thorough and reputable contents claim Inventory service.

You’ll be better prepared to file a claim with sufficient picture and paper documentation, a full understanding of policy terms and a proactive approach to inspections and maintenance. Taking these steps can help you gain the confidence that you’ll be fully covered if your home in Oklahoma City, OK, is damaged by bursting pipes.

A Commercial Fire Next Door Can Cause Unexpected Smoke Damage Issues

1/12/2019 (Permalink)

Commercial A Commercial Fire Next Door Can Cause Unexpected Smoke Damage Issues Heavy smoke that lingers in the air can often carry with it toxic particles

Did you know sometimes a commercial fire in the Oklahoma City, OK, area can cause enough smoke damage to your building that you may need to file an insurance claim? Fire is an insidious agent that sends out more than just flames. As the soot and smoke are thrown into the air, they may cast a large shadow as they settle again onto and into the surrounding buildings. That is how the damage can catch you unawares.

Extreme Vapors May Damage Your Building’s Interior

Heavy smoke that lingers in the air can often carry with it toxic particles, vapors, and gases that can expand with the heat from the flames. These are some of the most common areas that may be damaged by smoke and soot in nearby buildings:

  • Ceilings
  • Walls
  • Windows

Although outside building smoke damage is often expected from a nearby fire, the broken windows, stained inside walls, and soot-covered interior are generally a surprise. In fact, smoke and soot can be carried for miles in even a gentle breeze, leading to massive areas of soot damage from even the smallest of commercial building fires.

Smoke Odors May Cause Hidden Damage to Your Property

The lingering odors after a fire are often unpleasant due to the phosgene, carbon monoxide and hydrogen cyanide that is typically produced as a result of the fire. As the gases spread, they can attach themselves to walls, furniture, carpeting, and clothing. To alleviate the hidden damage of extreme odors, call in a fire restoration specialist for a thorough building smoke cleaning. The professionals have all the tools needed to remove the offensive smoke odors.

Fire damage, whether it is visible or hidden, can be a source of angst for a commercial property owner. Don’t let the effect of a fire next door put you out of business for even one day. Look for the signs of smoke damage and take immediate action to alleviate the number of repairs your building will need.

3 Reasons To Have a SERVPRO Emergency Ready Profile

12/31/2018 (Permalink)

When disaster strikes, the devastation can be tremendous. Extensive damage or loss of property can lead to uncertainty about the future of your business. To lessen the confusion that comes with a disaster, you need a plan of action in place before the devastation occurs. To protect your business in Smith Village, OK, an emergency profile is an indispensable service. This service can give you peace of mind in many ways:

1. Protect your assets. One of the most important uses of this type of profile is to protect your business’s physical location. An accurate assessment of your facility before a disaster is imperative. This assessment should include details of your business that would prove useful in the event of an emergency, such as contact information and safety details of the location. Your local emergency restoration service may provide a facility evaluation for no charge to your business.

2. Protect your clients. As a business owner, your clients are the priority. In an emergency, each client needs to be assured that your business will resume the operations and service of which he or she is a patron. An emergency profile lets your clients know that you are prepared for any emergency, and it can show that you value the loyalty shown to your business.

3. Protect your future. Only half of businesses that suffer an unexpected accident remain operational. Researchers have found that many of those businesses that do remain open have some type of disaster plan protocol. Within minutes, SERVPRO’s easy-to-use Emergency Ready Profile application provides you with the necessary tools to begin safeguarding your business with your own emergency plan protocol. With the ERP app and the experts from SERVPRO on your side, you will be able to better ensure the future operation of your business entity in the event of unforeseen circumstances.

Creating an emergency profile is an excellent way to protect your business and its future operation, as well as the clients that allow your business to thrive. You can operate your business with the assurance that you are prepared for any disaster that could arise.

Will a Drain Cleaner Damage My Pipes?

12/20/2018 (Permalink)

Water Damage Will a Drain Cleaner Damage My Pipes? Clogged drain in an Oklahoma City, OK home

As a homeowner in Oklahoma City, OK, you most likely will encounter a clogged drain at some time. Your first inclination might be to go to the store and pick up some drain cleaner. This may seem like a simple solution, but can cleaning products damage your pipes?

How They Work

There are three different kinds of chemical cleaners:

  • Oxidizing - includes peroxides, bleach or nitrates
  • Acid - muriatic acid or sulfuric acid
  • Caustic - caustic potash or lye

These cleaners use an electron transfer process to either give or take away electrons from the organic substances blocking the pipe, thereby creating heat, which breaks down the materials and clears the clog. This process can, however, cause harm to your pipes.

How They Cause Harm

The heat from these chemicals can warp or soften the pipes, especially when they are older metal pipes or plastic pipes. There's a higher danger of damage if the clogged drain is completely blocked. If there's nowhere for these caustic chemicals to go, they will just sit in the pipes, eventually eating through them if not removed.

Besides harming your pipes, these chemicals can be harmful to you and to the environment. They can irritate your throat and eyes, and if improperly handled, can cause burns. Once they go down the drain, they can end up in waterways and landfills, causing harm to wildlife.


Before using a chemical in the drain, try to clear the blockage using a snake or augur. If this doesn't do the trick, try using a non-toxic solution such as an enzymatic drain cleaner. These cleaners work by actually eating the clog with bacteria or enzymes. They work best on organic blockages such as soap or hair, but can take as long as 24 hours to work.

If you are not able to clear the clog by yourself, it's best to call a plumbing professional to assess the problem and clear the clogged drain. If the blockage is further down the pipes, they can do a thorough sewage cleaning to make sure your drains stay clear for a good, long time.

Getting Your House Back to Its Pre-Fire Condition

12/20/2018 (Permalink)

Fire Damage Getting Your House Back to Its Pre-Fire Condition Clean up process to kitchen fire in Valley Brook, OK

Fire Restoration: Four Step- Process

Residential fires in Valley Brook, OK, are nothing short of heartbreaking. After all, what homeowner wants to watch years of investment go up in smoke? If your fire has sustained minor, moderate or severe damage during a fire and is not a total loss, you likely want to return it to its pre-fire condition as soon as possible. Generally, fire restoration follows a four-step process.

1. Mitigating Damage

Following a residential fire, you must take some steps to protect your home from ongoing damage. By boarding up windows and doors, you keep the weather, criminals and critters from moving inside your house. You may also want to install a security system to monitor your property during the restoration process.

2. Forming a Plan

Repairing your home after a fire can seem daunting. Fortunately, you don’t have to go it alone. By working with the right team, you access the information you need to form a cleanup plan. Listen to the experts to develop your restoration strategy.

3. Cleaning Salvageable Items

Furniture, personal belongings and other items may look bad after a fire. They may not, however, be a total loss. In fact, you can likely salvage many of your valuables after a fire. Because you are not a fire expert, you should consider contracting with a reputable damage cleaning specialist. Restoration technicians have the equipment, skill and expertise to clean salvageable items.

4. Discarding Ruined Belongings

Unfortunately, you probably can’t save everything in your home after a fire. If your belongings have fire and smoke damage, you must dispose of them in a way that is safe for you and the environment. Your restoration technician will likely take care of discarding ruined belongings.

Your home is your castle, and you want it to be nice. Even though fires can be unbelievably destructive, you may be able to restore your house to its pre-fire condition.

Mold Damage can Signal Ongoing Water Leaks in Oklahoma City

12/6/2018 (Permalink)

Mold Remediation Mold Damage can Signal Ongoing Water Leaks in Oklahoma City Mold damage on your ceiling

Mold Remediation and Water Fixes are Interrelated

Mold takes a while to grow, but visible signs of mold can seem to happen overnight, too. When you have found multi-colored circles on the ceiling or black streaks and patches on your walls, there can be no doubt that there is mold damage in other areas of your home. SERVPRO can help locate other areas affected by mold before damage increases in severity.

Though it is a relatively dry city compared to many others, mold damage in Oklahoma City can still happen. Water, needed by mold and other fungi to grow, does not need to have outside sources when there is water dripping from a water line somewhere in your home. Mold only needs a tiny amount of water moisture to begin spreading through your home. Dormant spores spring to life with moisture. Technicians at SERVPRO use moisture meters, infrared sensors, and other devices to detect where water sources are located. Then we repair any dripping lines, preventing any more moisture to accumulate. Mold remediation can begin once the sources have been eliminated.

Lines can leak anywhere, but joints are a common spot for this to happen. If there is a tiny hole or small crack in a line, water could be spraying the inside of your wall, which can allow water to seep into areas that may seem uncontaminated by mold damage because the mold growth is not visible.
Water loss in a home from dripping lines may cause other problems with secondary water damage besides mold, so SERVPRO checks for signs of these, also. Repairing lines that leak can also decrease your water bill, in addition to protecting your home from mold damage. Fungi must have a water source for growth to take place, and spots, streaks, and patches signal not only mold damage, but the presence of water where it should not be. We can make it "Like it never even happened” and decrease the risk of any future mold growth at the same time. 
We know that mold damage can be a scary situation in your home, so SERVPRO of South Oklahoma City is available 24/7. You can call us at (405) 677-4000, and we respond quickly.

Seasonal Storms Hitting Oklahoma City

12/6/2018 (Permalink)

Storm Damage Seasonal Storms Hitting Oklahoma City Call SERVPRO after any storm or disaster for fast remediation.

SERVPRO is Ready to Help with ANY Kind of Storm Damage

Oklahoma has a widely varied and often unforgiving climate, making it on the receiving end of damage from a wide range of dangerous storms and natural disasters. Tornadoes can cause huge damages to entire towns, massive hailstones have been known to destroy cars and smash through roofing, and storms in both the summer and winter have the potential for serious flooding and water damage. Storm damage here varies widely in appearance and specifics, but SERVPRO is prepared year-round for all types of natural disasters common in the season. 

Call them tornadoes, twisters, or whatever you like, but these violent natural disasters cause some of the most severe storm damage we see in Oklahoma City. Tornadoes can completely demolish a home, sometimes making rebuilding and replacing the only viable option for unfortunate homeowners. However, more commonly, a home may be affected to a mild or moderate degree and only require corresponding restorations to specific areas of concern. If you are unsure of how long or how much money a tornado restoration could take, be sure to call us for a quote. 
Snow and Ice Storms 
Snow is less voluminous than in other regions of the country, but can still cause significant damage in the coldest months of the year. Snow can seep into foundations, pile up and freeze in the yard, or cause ice dams that directly lead to water damage problems. When regular shoveling fails, SERVPRO is ready to help with any damages taken by your home. 
Heavy Rain Storms 
In some cases, ordinary rainstorms can be heavy enough to cause flooding or other severe damage to local homes, especially in the late spring and summer. A storm from the ocean may even make its way inland from the coast, bringing with it a massive amount of moisture and destruction. In the event of flooding, make sure your valuables are secured and elevated and try to stay in a safe place or on the upper floors of your home. 
SERVPRO of South Oklahoma City has helped hundreds in the local area to recover from water, storm, fire, and other types of damage to their homes. For our assistance after a storm, just call us 24/7 at (405) 677-4000.

5 Things To Include in Your Business's Emergency Plan

12/6/2018 (Permalink)

Why SERVPRO 5 Things To Include in Your Business's Emergency Plan Make sure were your fire extinguishers are located

Business Emergency Plan

Your business in Oklahoma City, OK, may already have contingency plan, but do you have everything included that you should? Formulating a complete evacuation plan may not be easy, but doing so can help protect you and your employees. Here are some things you may want make sure are included.

1. Fire Extinguisher Locations

Making sure everyone knows where the fire extinguishers are located can save precious time during a fire. The extinguishers should be easy to locate and easily accessible during an emergency.

2. Building Exits

An important part of an evacuation plan is knowing where the nearest exits are from any point in the building. This will allow your staff to quickly and safely leave in the event of a fire. There should be at least two exit options from ever point in case one path is blocked.

3. A Meeting Place

Another thing to include in your contingency plan is a safe meeting location. This should be outside and a safe distance from the building. All employees should gather here so they can be quickly accounted for.

4. Emergency Information

While 9-1-1 is the emergency number everyone should have memorized, there may be other numbers you want to keep track of. For example, emergency contact information for your employees. You may want to include a note in your plan about where this information is stored to ensure it’s accessible when needed.

5. Post-Fire Information

You may also want to include the location of insurance or cleanup numbers in your plan so it’s easily available after a fire occurs. Having the number of a trusted fire restoration service may make fire cleanup easier.

With these things included in your contingency plan, you can help ensure that your employees will be able to safely evacuate the building during a fire. Also including your emergency numbers will help insure you know where they are when you need them.

What to Know About Mold and Your Roof

11/29/2018 (Permalink)

Why SERVPRO What to Know About Mold and Your Roof Air scrubber retracting mold in a Smith Village,OK business

How to Keep the Roof of Your Business Mold Free

When the weather in Smith Village, OK, turns wet, you may find there's a tendency for mold to turn up on the roof. Left untended these spores can even become black mold. Fortunately, with some knowledge it’s possible to catch mold or even prevent its growth. Here are some things you may want to know to keep the roof of your business mold free.

1. The Growing Conditions

A roof leak can become the prime growing ground for mold to form. Because mold is a fungus it doesn’t require much to get started. Often times enough moisture and a food source can be enough. This means that if you have leaks in your roof, or places where water can pool, there’s a decent chance mold could set in.

2. How Long Growth Takes

In most cases regular mold can begin to grow between one to two days after conditions become wet enough. Black mold can start around eight to twelve days. This is why it’s so important to address leaks and other water damage to the roof as quickly as possible.

3. What To Do

If water damage is found on the roof, or you notice a ceiling leak, it’s important take care of the problem as quickly as possible. You may choose to contact a mold and water damage professional to have an assessment done. They can not only let you know where the problem areas are, but also take care of the full mold remediation process from cleanup to restoration. They may also be able to recommend some prevention measures to help keep your company’s roof mold free in the future.

Understanding where and how mold grows can help you catch potential problems before they turn into black mold. If you do find mold on your company’s roof, a mold remediation specialist can help both with the clean-up and any repairs.

Don't Forget About Smoke Damage and Odors After a Fire

11/21/2018 (Permalink)

Why SERVPRO Don't Forget About Smoke Damage and Odors After a Fire Smoke stained tiles in a Valley Brook,Ok bathroom

If your business in Valley Brook,OK, has been affected by a fire, not all of the damage was a result of the flames. In addition to repairing burned spaces and equipment, soot and smoke cleaning will be a major part of returning your business to full operational capacity. Identifying all of the damage as soon as possible will make it easier for you to get back to business faster.

Identify Fire and Smoke Issues

Smoke damage affects many different areas of your business, and smoke odor can linger if you don't identify all of the destroyed areas where offensive aromas occur and can be trapped. Make sure to address large and small areas of your office spaces:

  • Exterior and interior windows and doors stained by smoke
  • Carpets, curtains, furniture and soft surfaces that retain odors
  • White boards, projection screens, speakers and other multimedia components that can become discolored in a fire
  • Structural walls, ceilings and cubicle walls made of porous materials that can retain smells
  • Hardcopy records, manuals, training materials and paper files that can trap acrid air in cabinets and closets

Surfaces Can Be Cleaned and Restored

Once materials and structures that have been damaged are removed from your facility, repairs and renovations can begin. Wood, glass and metal hard surfaces can be sanitized and restored with proper smoke cleaning. Smoke damage in fabric, woven and permeable soft surfaces can be addressed with cleaning equipment that removes the dirt and soot and then cleanses the surface. Air and residual smells can be addressed by placing equipment such as ozone machines, air filtration devices and thermal foggers that target smoke odor in strategic places throughout the affected spaces.

By identifying all of the fire, smoke, and odor damage as soon as possible after firefighters have extinguished the flames, you can be better prepared when it's time for you to call a professional smoke cleaning company for your business in Valley Brook, OK.